Information about the item :
Material:Natura Fish Silk Hemp
Color: as picture shown
Condition: 100% new
Package Included :
1X 10M/Roll Natural Rustic Ribbon
1. The size is measured by the hands.
2. Color photo can be a little different from the production of different color products.
- We will send the item within the processing time.
- The expedition can be influenced by holidays, events and other uncertainties.
- We can not guarantee 100% arrival time. If you can not accept the delivery time, please check the supplement with us to update the delivery option.
- ETA is just for reference, the actual shipping time would be different from real situations.
- If you need a faster shipping option,
Please contact with us to check the upgrade fee of the delivery option.
- There are different customs policies in different countries,
Please allow, there might be a delay when the package passes in front of the customs.
- The carrier does not offer a combined postage service.
We only accept Paypal.
- Address: Please check your address when ordering. We are not responsible for wrong or undeliverable addresses.
Your item will be sent to your PayPal address. Please make sure your address is correct.
Any item not received due to an invalid address is not part of our refund or replacement policy.
- If the buyer requests a return when there is no problem of quality of the item received, the return costs must be paid by the buyer and the shipping costs for the item will not be returned .
- If the item is damaged or defective upon arrival, the buyer can either request a refund or a replacement after offering photos / video for confirmation, and the shipping costs will be paid by us, meanwhile, the item must be returned.
- We do not accept any return without communication.
- We will reply you within 24 hours on working days, and 48 hours on weekends, please note the time difference, we will do our best to respond as quickly as possible.
- We thank you for contacting us BEFORE giving us neutral or negative comments, so that we can satisfactorily answer your concerns.
- A good communication can solve problems.